OT: How long to wait before contacting ebay?

Discussion in 'Hi-Fi and General Audio' started by andrew1810, Sep 23, 2004.

  1. andrew1810

    andrew1810

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    Hello all,

    My Ecco AV amp still hasn't arrived and the seller hasn't replied to any messages.

    I bought it on the 10th and it was meant to be posted courier.

    How long do I wait before contacting ebay about this

    Thanks

    Andrew
     
    andrew1810, Sep 23, 2004
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  2. andrew1810

    penance Arrogant Cock

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    How did you pay?
    If it was paypal then contact paypal direct.
    If a cheque, be sure it has cleared with your bank, then contact ebay with the details.
    I would make steps to contact them now. Maybe another mail to the seller saying that is your intention and also mention negative feedback.
     
    penance, Sep 23, 2004
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  3. andrew1810

    andrew1810

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    I paid via paypal so I am safe money wise.

    I have just sent an email saying that I will give him 1 day to reply

    Andrew
     
    andrew1810, Sep 23, 2004
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  4. andrew1810

    Dick Bowman

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    Contact eBay and PayPal immediately; neither outfit will lift a finger if you are even one second outside their complaints period. Do not assume for one minute that PayPal - in particular - offers you, as a buyer, any safety net. I have personal experience of their unwillingness to resolve buyer/seller complaints. I would also advise you to immediately contact your credit card issuer (assuming that the PayPal transaction was a credit card one) and get payment stopped.
     
    Dick Bowman, Sep 23, 2004
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  5. andrew1810

    andrew1810

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    I have literally just had an email from the seller, he has moved house and will post it as soon as he finds which box its in. Will keep you informed.

    Shame I had to mention -ve feedback to get a response though
     
    andrew1810, Sep 23, 2004
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  6. andrew1810

    Bob McC living the life of Riley

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    Sorry to be a cynic but you've now got a supposed seller whom you can now no longer trace cos he's moved. Do PayPal have you and him as approved addresses cos if not you're not covered. E-bay won't do anything other than close his account. Contact Paypaal and e-bay now as advised and follow their procedure to the letter or again they'll drop you like a hot potato. Sorry to be doom monger but I was ripped off to the tune of £500 like this and never got a penny back.

    Bob
     
    Bob McC, Sep 23, 2004
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  7. andrew1810

    andrew1810

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    He did mention that it was for sale due to moving house and seemed very apologetic in the email so I think he is genuine.

    He has good feedback so will give it a week or so and see how it goes

    It was only £35 anyway
     
    andrew1810, Sep 23, 2004
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