A while back one of my speakers LF drivers decided to call it a day. Not exactly what caused it, but just seemed to gradually get worse, then gave in. Phoned Mission to find out about a new driver. Can't remember the exact cost, but was below £50. I left it a couple of weeks, and have been using headphones and shifted rear speakers onto front duty. Been away from house a fair bit too so wasn't as hard to cope with as might have been. Phoned mission again last thursday and went for the "blag". Can't remember who suggested this over on GH but cheers :) I knew the speakers should still be under guarentee. They are 2000 at the earliest and with a 5 year guarantee that's a while left yet. So, had all my argument ready "it's the speakers that are guaranteed not the owner isnt it?" They're s/h. Phoned them up and what a helpfull bunch they were! Acted as if I hadn't phoned them previously, explained the problem, and after confirming i'd done the usual process of elimintaion to be sure it was the driver I was told of the options. Either take them back to dealer or have them couriered back to mission. I explained how they were a pressie (had the "ex-girlfriend bought me them before running off to Rio with the milkman" line ready), so not sure who the dealer was. So they arranged for them to be collected from my house, looked at and any repairs done and then returned to me. All i'd have to pay was the return courier charge @ £14! Result I thought! So, was away for the weekend and phoned on tuesday to find out how things were going. They'd been fixed and were awaiting dispatch to me :) I asked how I go about paying the £14, do I pay the courier? Only to be told they'd crossed it off :D So, collected, repaired, returned cost = £0.00!!! They were helpful and polite and friendly throughout! I think the woman I spoke to even fancied me! She asked for my number and everything ;) I'm about to start warming them back up.... MO :D