I have contacted both the seller, who blew me off and referred me to the repair shop, who did not give me any advice but told me to send the unit in for "repair". Then someone higher up from the repair facility told me they have NEVER heard of this issue. I'm about to take my 6000CDT, which cost me around $550.00 from Audio Advisor, and see how much distance a jacketed .357 round will go travel through it.
I'm done with anything that even hints of British, for audio.
After my nightmare(s), with my Arcam A28, I should have learned my lesson, but, the masochist in me just kept going down that road.
I guess I'll have to revert to my 20 year old Rotel CD player, RCD991, that I was going to sell, but, now, I'll keep it to the end of time.