sq225917
Exposer of Foo
- Joined
- Jan 11, 2007
- Messages
- 1,514
- Reaction score
- 0
I'm always keen to mention whenever i find a product that really does offer exceptional value and performance for the money, it makes me even happier when i get service and back up from the supplier that makes me happy to have purchased.
Sadly despite spending £90 on two Silver WBT Nextgen RCA sockets to replace the standard units on the back of my cd player, i didn't get this.
It would have been ok that they didn't make a damn bit of difference to the sound, as promised and hinted at by countless adverts and reviews, if they had managed to stay in one piece for any decent amount of time.
But not to worry, I'm sure Russ Andrews who i purchased them from will be keen to respond to my requests for support. No i was wrong, they didn't even reply.
The importer replied to my emails, he couldn't find any replacement lock-rings that wouldn't melt and fail under a finger tight load, before he went on holiday. To his credit he did email me after he returned, several weeks later to tell me he was still on the case.
Sadly that was 4 weeks ago and the RCA sockets are 'hanging' out the back of my cd player case no longer.
They've been replaced by solid silver CMC RCA sockets that were a third of the price, look to be much better built, and have a service dept that said they would send me a set of lock-rings FOC should they ever fail.
Boutique parts manufacturers, **** em.
Sadly despite spending £90 on two Silver WBT Nextgen RCA sockets to replace the standard units on the back of my cd player, i didn't get this.
It would have been ok that they didn't make a damn bit of difference to the sound, as promised and hinted at by countless adverts and reviews, if they had managed to stay in one piece for any decent amount of time.
But not to worry, I'm sure Russ Andrews who i purchased them from will be keen to respond to my requests for support. No i was wrong, they didn't even reply.
The importer replied to my emails, he couldn't find any replacement lock-rings that wouldn't melt and fail under a finger tight load, before he went on holiday. To his credit he did email me after he returned, several weeks later to tell me he was still on the case.
Sadly that was 4 weeks ago and the RCA sockets are 'hanging' out the back of my cd player case no longer.
They've been replaced by solid silver CMC RCA sockets that were a third of the price, look to be much better built, and have a service dept that said they would send me a set of lock-rings FOC should they ever fail.
Boutique parts manufacturers, **** em.