Where's Pink Fish Gone?

Hi Bob, there is certainly no issue at pfm's end. I've just had a look at your account and your attempts at logging on have not registered at all, i.e. you haven't got as far as the forum (which I guess you knew anyway). It sounds like an IP routing issue with your ISP. Try opening a command prompt and typing 'ping www.pinkfishmedia.net' - if you get something similar to 'request timed out' or nothing at all then you have a problem. Try rebooting your router, rebooting your PC and if that doesn't work I'm afraid it's down to your ISP.

Tony.
 
it's dead for me, it was playing last night loading a minimal display set, text onlyand today it's a 404.
 
Weird. Are you having any issue with other US based sites at all? (pfm is in California). It's certainly all there for me and it's been getting active discussion all morning so it's there for plenty of others too - there are 116 people online currently which is a little quiet for this time of day, but not hugely so (usually about 160-180 IIRC).

Tony.
 
have you cleared your cache, cookies etc on your browser..?
 
Have you carried out the suggestions I made earlier, i.e. rebooting your router and PC? Can you ping pfm, i.e. get the Windoze equivalent of this:

Last login: Tue Aug 21 16:37:09 on console
Welcome to Darwin!
pfmmini:~ tonyl$ ping www.pinkfishmedia.net
PING www.pinkfishmedia.net (63.99.108.232): 56 data bytes
64 bytes from 63.99.108.232: icmp_seq=0 ttl=41 time=366.638 ms
64 bytes from 63.99.108.232: icmp_seq=1 ttl=41 time=369.965 ms
64 bytes from 63.99.108.232: icmp_seq=2 ttl=41 time=374.057 ms
64 bytes from 63.99.108.232: icmp_seq=3 ttl=41 time=317.287 ms
64 bytes from 63.99.108.232: icmp_seq=4 ttl=41 time=342.329 ms
64 bytes from 63.99.108.232: icmp_seq=5 ttl=41 time=354.090 ms
^C
--- www.pinkfishmedia.net ping statistics ---
6 packets transmitted, 6 packets received, 0% packet loss
round-trip min/avg/max/stddev = 317.287/354.061/374.057/19.583 ms
Click to expand...

If not it is as mentioned earlier an IP routing issue. pfm is up and running fine and has been all day, this much is fact. If you can access everything else yet not ping pfm the issue is remote from your machine but clearly isn't as far away as pfm itself. It is time to contact your ISP support desk as the issue is clearly with them - I suspect they have an error in their routing table.

Tony.
 
Tony, you're slow. Pinging pfm from here takes 208 ms on average.
Click to expand...

I know – I get pretty awful ping times and less than half the 8Mb performance I'm paying for. It's not a huge problem to be honest as I'm not a gamer and on the few occasions I download movies or whatever I do so overnight, but annoying nonetheless.

Tony.
 
Rather than pinging, try trace route which will show you where the issue is:

at command promt type: tracert 63.99.108.232 and then hit enter key
 

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